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How can I get confirmation of my trades?

A daily statement is sent electronically from our Operations Department, which provides all transaction details, including date, price, notional amount bought and sold. Account statements are sent at the beginning of each month, and list all transactions for the previous month by currency and value date, a summary of all current open positions, and account balances as calculated at the close of business on the last business day of the month.

Do I receive interest on my funds?

Interest is paid on all excess funds in your account. Interest is also earned, or charged, on open currency positions depending on whether a currency has been bought or sold. These latter interest payments are credited to a bought currency (similar to a credit balance in an interest bearing cheque account) and debited to a sold currency (similar to a debit balance in a cheque account). More information is available on this topic at your request.

Are my funds safe?

Your funds deposited with OMFinancial will be paid directly into our Client Segregated Funds Account in accordance with The Futures Industry (Client Funds) Regulations 1990.

What is a Margin Call Policy?

If the market moves against a customer's position, OMFinancial will request additional funds through a "margin call." If there are insufficient available funds, and the ‘margin call’ is not met within the required time frame OMFinancial will immediately close out the customer's open positions.

Where do I deposit funds?

View the list of OMFinancial's bank account details.

What are the trading hours?

OMFinancial’s trading desk is open 24 hours daily from 7:30am Monday morning through until markets close on Saturday.

How do I open an account?

You should arrange a time to meet with one of OMFinancial’s client advisers who will explain trading to you in detail. It is then simply a matter of - Completing OMFinancial’s Client Application form and supplying the necessary documentation; - Reading and agreeing OMFinancial’s Terms and Conditions; - Lodging sufficient funds to cover the initial margin on the position(s) you wish to open in OMFinancial’s bank account.

How much money do I need to open an account?

OMFinancial requires a minimum deposit of $10,000 to open an account. Traders must maintain a balance $10,000 in the account at all times. OMFinancial has varying levels of margin call activity based on your equity balance vs. your initial margin requirement. You should always have more than the required minimum initial margin in your account at any one time so as to provide a buffer in case of any adverse price movement.

What markets can I access through OMFinancial?

OMFinancial has access to most financial markets around the globe. For full details of the available markets please contact OMFinancial directly.

Can I use the services of another custodian when purchasing my shares?

We are happy to execute the trade and ‘give up’ to another custodian of your choosing. If you do not wish to utilise our custodial services please notify your advisor when placing the order. Alternatively you able to transfer stock you already own into our account in order to consolidate your holdings.

Who has ownership of the shares held in custody?

You remain the beneficial owner of the shares. The registered owner of the shares is OM Financial limited who holds them on your behalf. Being the beneficial owner of the stock you retain full rights to the shares and continue to receive distributions, despite not being the registered owner.

What are custodial services?

We operate a custody account, with one of the world’s most respected financial institutions, for both our US and UK trading. The account saves our clients time and avoids inconvenience. The alternative is to have the share certificate posted to you which could take up to two weeks to arrive. When it comes time to sell the shares you would need to deliver the certificate to the registrar in either the UK or the US before instructing your advisor.

Can I place an order outside of market hours?

OMF is the only locally run, 24 hour a day broker. We can receive and place orders for most markets from first thing Monday until the close of markets on Saturday. Naturally if you place an order in a market not yet opened you will not receive notification until the trade is completed.

What transaction costs am I likely to incur?

You will be charged a flat fee on a per lot per side basis. The fees are based on the volume of trades you execute, the higher the volume the lower the fees. There is no charge to place orders or call levels you will only be charged when an order is executed. Brokerage rates are dependant on the markets on which you are dealing as well as the size of your orders. For a complete list of charges please refer to our Disclosure Statement found under News on the website. Please note that in addition to brokerage you are also liable for Stamp Duty on any UK (currently 0.5% of the trade value) and Irish purchases (currently 1.0% of the trade value).

How will I know when I have completed my trade?

You will be sent an email at the end of each day’s trading confirming your fills along with any orders that you have working. Your daily trades, including the brokerage paid, will be included in your daily Futures statement. It is obviously important that you review your statements to ensure that it correctly reflects your position. If you have any doubts or questions please contact your advisor immediately.

How do I pay for shares I have bought?

Clients must have sufficient funds in their accounts prior to an order being placed. The cost of the share purchase is debited from the clients balance at the end of the day’s trading.

On which markets can I buy and sell shares?

With the exception of the New Zealand we offer access to most of the global equity markets and indicies. Our opening hours allow you to place and amend orders on a timely basis.

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